If you opted to do a self installation of your Bloom Intelligence Wireless Access Point (WAP), there are a few things you should keep in mind.
It is very important that the WAP be placed in a central location with as few physical barriers between the WAP and your customer's wireless devices. Any walls that the signal passes through will decrease the signal strength and range of communication. You should also be aware of the type of wall. Wooden stud/drywall construction does not create a lot of interference, but a concrete wall with rebar will almost completely block the signal. Here is an example of how much signal is lost when passing through different building materials (higher numbers mean more signal loss):
The ideal location for the WAP would be on the ceiling directly over the public area of your business. If you are not able to install it there, a wall installation facing the public area is second best.
Above is an example of an ideal installation.
If you connect your WAP in a back office and leave it placed close to lots of other electronic devices, this will also cause a lot of interference and you may not be able to capture all footfall data or provide a stable WiFi connection for your patrons.
This is a hypothetical restaurant map with the WAP installed in the back office. Notice how many walls are between it and the dining area. There is also a freezer with thick insulated metal walls. In this scenario, the sum of the walls will block 40 db of signal which will result in little to no connectivity in the dining area.
Now lets look at the same map with the WAP installed in the ceiling directly over the dining area:
Now all patrons have a strong signal and all footfall data will be captured correctly.
Sometimes, more than one WAP is needed if you have a large public area or your location has thick walls. In this hypothetical office scenario, notice how 3 WAPs are installed but in the top right corner there is no coverage so the wireless devices circled in red have no signal, and the devices circled in orange have a very weak signal. A fourth WAP is needed to completely cover the area at this location.
Once your WAP is installed, you can use any smartphone to test the signal strength throughout your location. Install a WiFi Analyzer app and walk around your public space to see if you are getting good coverage.