Why is my Average Customer Churn Rate not populating?

The Average Customer Churn Rate indicator will not populate with data until a full calendar months’ worth of data has been collected. For example, if a customer goes live with Bloom Intelligence on May 5th, no data will be shown in this indicator until the first week of July. Similarly, a full calendar quarter (Jan-Mar, Apr-Jun, Jul-Sep, or Oct-Dec) must be completed before quarterly data will be available.

Email: support@bloomintelligence.com with further questions